Last Updated: January 15, 2026
These Terms of Service (hereinafter referred to as "this Agreement") are entered into between you and VNCMac (registered in Singapore). When you click "Agree", "Register", "Purchase", or use the platform services in any way, you indicate that you fully accept all terms of this Agreement.
If you are using the service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to this Agreement, and that the entity agrees to be bound by this Agreement.
We reserve the right to modify this Agreement at any time. Modified agreements take effect immediately upon publication on the website without prior notice. Your continued use of the service constitutes acceptance of the modified Agreement. If you do not agree with the modifications, your sole remedy is to stop using the service.
VNCMac provides cloud physical machine rental services based on the Apple Silicon M4 chip, including but not limited to:
We reserve the right to change, suspend, or terminate all or part of the services at any time without prior notice or liability. This includes but is not limited to:
We commit to 99.9% monthly availability. However, the following cases do not count as service interruptions:
Even if SLA standards are not met, our maximum liability is limited to refunding the service fees for the corresponding period and does not cover any other losses.
Users must meet the following requirements when registering:
If you provide false information, we reserve the right to immediately terminate your account and refuse refunds.
You are solely responsible for all activities under your account. Any losses resulting from your failure to safeguard your password, including but not limited to account theft, resource abuse, or incurred fees, are your responsibility alone, and we bear no liability.
We reserve the right to suspend or terminate your account immediately without notice in the following cases:
Upon account termination, we do not refund any paid fees and have the right to immediately delete all your data on the server.
You promise:
Although you are renting a dedicated physical machine, you must use resources reasonably:
If we determine your usage is unreasonable, we reserve the right to limit resources, suspend service, or terminate the account without refund.
The following behaviors are strictly prohibited; once discovered, service will be terminated immediately without refund:
Our judgment is final, and we are not required to provide evidence or hear appeals.
Service fees are based on the prices listed on the website. We reserve the right to adjust prices at any time. Price adjustments take effect immediately for new orders and in the next billing cycle for existing orders.
You are obligated to pay service fees in full and on time. All fees are exclusive of tax; you are responsible for applicable taxes (including but not limited to VAT, GST, and withholding tax).
If you order periodic services (weekly, monthly, quarterly), the system will automatically attempt renewal before expiration. You must ensure the payment method is valid and the balance is sufficient.
We bear no responsibility for service interruptions caused by auto-renewal failure. Server data may be deleted within 24 hours after interruption.
If you are in arrears:
Our services are non-refundable once delivered. This includes but is not limited to:
Only in extreme cases, we may consider a partial refund (subject to a 30% handling fee and deduction of used costs) at our discretion:
Refund decisions are at our sole discretion and non-appealable. Refund processing time is 30-90 business days.
Initiating a chargeback through payment channels is strictly prohibited. If you initiate a chargeback:
We may periodically perform system maintenance and upgrades. We will try to notify in advance, but do not guarantee delivery. Interruptions during maintenance are not considered breaches and will not be compensated.
In case of urgent security issues or system failures, we reserve the right to interrupt service immediately for repair without prior notice.
We reserve the right to migrate your service to different servers, data centers, or architectures. Migration may cause IP address changes or brief service interruptions. We will minimize impact but are not responsible for any losses during migration.
You bear full responsibility for all data stored on the server. We are not responsible for data loss, damage, or disclosure unless caused by our gross negligence or intentional act.
We do not provide data backup services. You must back up important data yourself. Even if we perform system-level backups, they are for operational purposes only and do not guarantee data recoverability.
Your data will be permanently deleted and unrecoverable in the following cases:
Our "data erasure service" is best-effort and does not guarantee that data is completely unrecoverable.
All content on this platform (including but not limited to website design, text, images, code, trademarks, LOGO) is owned by VNCMac or its licensors. Copying, modifying, distributing, or using for commercial purposes without written permission is prohibited.
Data you store on the server belongs to you, but you grant us a global, royalty-free, sublicensable license to use that content for providing services, improving products, and marketing.
If your content infringes upon third-party rights, you must independently bear all legal responsibilities and compensate us for any resulting losses (including but not limited to legal fees, damages, and loss of goodwill).
To the maximum extent permitted by law, we explicitly declare:
You explicitly understand and agree that the risk of using the service is borne by you independently.
In any event, even if we are at fault, our maximum liability to you is limited to the total service fees you paid us in the past 3 months.
We shall not be liable for the following damages:
We shall not be liable for service interruptions or data loss caused by force majeure (including but not limited to natural disasters, war, terrorist attacks, government actions, strikes, pandemics, power outages, internet outages, or supply chain disruptions).
If your use of the service results in any claims, lawsuits, fines, or losses (including but not limited to legal fees, court costs, damages, investigation costs, and loss of goodwill) against us, you must fully indemnify us.
This includes but is not limited to the following situations:
You may stop using the service and delete your account at any time. However, paid fees are non-refundable, and we reserve the right to retain your info for auditing and compliance after account deletion.
We reserve the right to terminate service immediately without refund in the following cases:
After service termination:
To ensure service quality and legal compliance, we reserve the following rights:
By using the service, you consent to the above monitoring and access, and it shall not be deemed an infringement of your privacy.
This Agreement is governed by the laws of Singapore. Any conflict of laws rules do not apply.
Any dispute arising from this Agreement shall be resolved as follows:
You explicitly waive the right to file a lawsuit or seek arbitration in any other court or arbitration institution.
For disputes with an amount below $500, the decision of our customer service department is final and cannot be appealed or arbitrated.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and VNCMac, superseding any prior verbal or written agreements.
If any provision of this Agreement is held to be invalid, the remaining provisions shall remain in effect.
Our failure to exercise or delay in exercising any right does not constitute a waiver of that right. We may choose to enforce any term at any time.
Notices sent by us shall be deemed effective as follows:
You are responsible for ensuring your contact info is valid; we are not responsible for consequences of invalid contact info.
You may not transfer your rights or obligations under this Agreement. We have the right to transfer this Agreement to any third party without your consent.
If you have any questions regarding these Terms of Service, please contact us at:
We will respond within 30 business days of receiving your request.
Last Updated: January 15, 2026
Effective Date: January 15, 2026
Important Notice
By using VNCMac services, you indicate that you have fully read, understood, and unconditionally accepted all contents of these Terms of Service.